I would give this company 10 stars! We had been without air-conditioning in July for almost a week. We were working with another local heating and cooling company for 5 days with no solution in sight. The other company said they still needed to order parts for our HVAC. I called Campbell and he was here in 20 minutes, the air was working in 10 minutes! He was very knowledgeable and explained everything clearly. We will definitely be using this company in the future.