Campbell Air Conditioning
Trussville, AL 35173
In Business since 2019

HVAC Troubleshooter

1. What should I do if my Air Conditioning (AC) isn’t working?

If your AC isn’t working, here are a few quick checks you can perform:

  • Check the Thermostat: Make sure the thermostat is set to “cool” and the temperature is lower than the current room temperature. If the screen is blank, try replacing the batteries.
  • Check the Power Supply: Ensure the AC unit is receiving power. Check if the circuit breaker is tripped or a fuse has blown.
  • Air Filter: A clogged or dirty air filter can prevent airflow. Change or clean the filter to ensure proper airflow.
  • Air Ducts: Ensure that the air ducts are not blocked or closed, which could restrict airflow.

2. Why is my AC making a strange noise?

Strange noises from your AC could be caused by a number of issues:

  • Fan Blades: If fan blades are dirty or obstructed, they may produce noise. Clean or remove the obstruction to resolve the issue.
  • Loose Parts: Vibration or rattling sounds could indicate loose components inside the air handler or ductwork.
  • Refrigerant Issues: A hissing sound might indicate a refrigerant leak, which requires professional repair.

If the noise persists after basic checks, you may need to contact an HVAC technician for a detailed inspection.


3. My heater isn’t working. What could be the problem?

If your heater isn’t turning on or producing heat, here are a few things to check:

  • Thermostat Settings: Ensure the thermostat is set to heat mode and the temperature is higher than the current room temperature.
  • Power Supply: Verify that the heater is getting power. Check the breaker and ensure the unit is plugged in if it’s an electric heater.
  • Air Filter: A clogged air filter can restrict airflow and cause the heater to malfunction. Clean or replace the filter as needed.
  • Pilot Light (for gas heaters): If you have a gas furnace, ensure the pilot light is lit. If it’s out, follow the manufacturer’s instructions to relight it.

4. Why is my heater blowing cold air?

If your heater is blowing cold air, it could be due to one of the following reasons:

  • Thermostat Setting: Double-check that your thermostat is set to “heat” mode. If it’s set to “cool”, the unit will blow cold air.
  • System Reset: Some systems require a reset after a power failure. Try turning the system off and on again.
  • Dirty Air Filter: A clogged filter can cause poor heating efficiency and could lead to cold air blowing. Replace or clean the filter.
  • Malfunctioning Furnace: If the issue persists, the furnace might have an internal issue such as a broken heating element, which requires professional repair.

5. How can I tell if my HVAC system needs repair?

Common signs that your HVAC system needs repair include:

  • Inconsistent Temperatures: If certain rooms are much colder or warmer than others, there might be an issue with airflow, ducts, or the thermostat.
  • Strange Noises: If your unit is making banging, rattling, or hissing noises, it could indicate loose parts or other mechanical issues.
  • High Energy Bills: An HVAC system that’s running inefficiently will consume more energy, resulting in higher-than-usual utility bills.
  • Frequent Breakdowns: If your system is constantly needing repairs, it might be time to replace it with a more efficient unit.
  • Unpleasant Odors: Foul smells from the HVAC unit may indicate mold, a gas leak, or something else that requires immediate attention.

6. How can I prevent HVAC issues?

Preventing HVAC issues can be as simple as performing regular maintenance:

  • Change Air Filters Regularly: Dirty filters restrict airflow and reduce the system’s efficiency. Change filters every 1-3 months.
  • Schedule Annual Maintenance: Have your system professionally inspected and cleaned annually to keep it running smoothly.
  • Clear Debris: Ensure that outdoor units are clear of debris such as leaves, dirt, or snow, which can affect airflow.
  • Check Thermostat Settings: Ensure that your thermostat is functioning correctly and set to the correct mode.
  • Seal Air Leaks: Check for leaks around windows, doors, and ducts, as they can cause your HVAC system to work harder than necessary.

7. What should I do if my HVAC system is leaking water?

Water leaks often occur in the AC unit due to condensation buildup. Here are some steps you can take:

  • Check the Drain Line: The drain line may be clogged with dirt or algae, causing water to back up. Try clearing the line or call a professional.
  • Inspect the Condensate Pump: If your system uses a pump to expel water, ensure the pump is functioning properly.
  • Dirty Air Filter: A clogged filter can cause water condensation to freeze and then thaw, leading to leaks.

If you cannot find the source of the leak, it’s best to call an HVAC technician to fix the issue and prevent water damage.


8. How can I improve my HVAC system’s efficiency?

Improving efficiency can reduce energy costs and prolong the life of your system:

  • Upgrade Insulation: Ensure your home is well-insulated to prevent heat loss in winter and cooling loss in summer.
  • Use a Programmable Thermostat: Set your thermostat to adjust the temperature based on your schedule. This helps conserve energy when you’re not home.
  • Seal Ducts: Leaky ducts waste energy by letting air escape. Seal any leaks with duct tape or call a technician for professional sealing.
  • Keep Vents Unobstructed: Make sure that furniture or other items are not blocking the vents, as this can reduce airflow and efficiency.

9. Should I repair or replace my HVAC system?

If your system is older than 10-15 years and experiencing frequent breakdowns, it may be more cost-effective to replace it with a newer, more energy-efficient model. Some signs it’s time to replace your HVAC system include:

  • Frequent and costly repairs.
  • Rising energy bills, even though you’re maintaining the system properly.
  • Age of the unit (15+ years old).
  • The system no longer meets your heating and cooling needs efficiently.

10. Can I troubleshoot HVAC issues on my own, or should I hire a professional?

While some basic troubleshooting can be done on your own (such as checking the thermostat, replacing filters, or ensuring vents are clear), many HVAC issues require professional knowledge and tools. Always call a licensed HVAC technician if:

  • You’re unsure about any step.
  • The problem involves gas or electrical components.
  • The issue persists after basic troubleshooting.

Safety should always be the top priority when dealing with heating and cooling systems.


11. What should I do if I have an emergency HVAC issue?

In case of an emergency (e.g., no heat during winter, water leaks, or gas odors), contact a licensed HVAC technician immediately. Many HVAC companies offer 24/7 emergency services to ensure your home remains comfortable and safe.


12. Can I get HVAC maintenance through your company?

Yes! Our company offers HVAC maintenance services including annual inspections, cleaning, and repairs. Regular maintenance can help extend the lifespan of your system and keep it running efficiently. Contact us today to schedule a service!

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Campbell did a great job getting our air conditioner unit outside up and running. Had to put in a new fan motor. The technician was...

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Service was fast and affordable. The technicians were friendly and efficient and explained in detail the problem with my hot water heater and how it...

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